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Express Delivery
We aim to dispatch all orders within 24 hours, provided the item(s) are in stock in Dublin. All orders are shipped with Express Shipping. Flat rate shipping for Irish orders is €25. For international orders, shipping is calculated at checkout.
Returns & Exchanges
Hassle-free returns and exchanges can be made up to 14 days after your order was received, provided the item is in its original condition with all tags attached. We do not cover the cost of return shipping.
Secure Payments
Secure payments for Irish orders on louisekennedy.com are facilitated by Shopify. For international orders, we partner with Global-e, so that you may shop online at louisekennedy.com and make purchases in your local currency and language.
If you would like assistance with your order, please speak to an advisor:
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Frequently Asked Questions
At Louise Kennedy, we process your online order with the utmost care. If your order is received on Monday–Friday by 12 PM GMT, your purchases will be wrapped and dispatched on the same day. All orders are dispatched from Ireland. Orders placed after 12 PM GMT Mon–Fri will ship the following business day. If an item is not in stock or may take longer to arrive, we will telephone you at the phone number provided with your order.
For details on our available shipping methods, costs, and estimated delivery timelines please refer to the information below:
For delivery within Ireland:
Express Flat Rate Shipping (1-3 business days): €25
For international delivery:
For delivery to all other countries, shipping charges are based on order weight and will be calculated at checkout, along with any applicable taxes, customs and duties (if not included in the product price displayed). We partner with Global-e to ship to over 190 countries. All international orders are shipped with DHL Express.
Europe: 1-3 business days
United Kingdom and United States: 2-3 business days
Rest of World: 3-5 business days
Unfortunately, at this time we cannot offer weekend delivery.
Delivery timelines are estimated from when the order is shipped, not from when the order is placed.
We hope that you are delighted with your purchase from Louise Kennedy. However, if you are not perfectly satisfied with your order, you can return any item purchased from the Louise Kennedy website within 14 days of receipt of your order and receive a full refund, less the shipping cost and any customs and duties, to your original form of payment. For more information on how to make a return, please visit our returns page.
Secure payments on louisekennedy.com are facilitated by Shopify.
For international orders, we partner with Global-e, a third-party service acting as your seller-on-record, so that you may shop online at louisekennedy.com and make purchases in your local currency and language. Through Global-e, we accept over 150 local and alternative payment methods, depending on your shipping address, including PayPal, Amazon Pay, Klarna and more.
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payments to us, we will not be liable for any delay or non-delivery. If a payment fails, we will notify you by email. Please note that we are unable to hold items for failed orders and would need to replace the order with you on re-payment.