Shopping Bag
Shipping & Delivery
At Louise Kennedy, we process your online order with the utmost care. If your order is received on Monday–Friday by 12 PM GMT, your purchases will be wrapped and dispatched on the same day. All orders are dispatched from Ireland. Orders placed after 12 PM GMT Mon–Fri will ship the following business day. If an item is not in stock or may take longer to arrive, we will telephone you at the phone number provided with your order.
For details on our available shipping methods, costs, and estimated delivery timelines please refer to the information below:
For delivery within Ireland:
Delivery service | Shipping Charge | Order Delivered* |
Express Flat Rate | €25 | 2-3 business days |
For international delivery:
For delivery to all other countries, shipping charges are based on order weight and will be calculated at checkout, along with any applicable taxes, customs and duties (if not included in the product price displayed on the website). We partner with Global-e to ship to over 190 countries. All international orders are shipped with DHL Express.
Zone | Estimated Delivery Time* |
Europe | 1-3 business days |
United Kingdom | 2-3 business days |
United States | 2-3 business days |
Rest of World | 3-5 business days |
Unfortunately, at this time we cannot offer weekend delivery.
*Delivery timelines are estimated from when the order is shipped, not from when the order is placed.
Returns
Secure Payments
Secure payments on louisekennedy.com are facilitated by Stripe.
We currently accept the following payment methods:
- Visa
- Visa Debit
- Mastercard
- American Express
For international orders, we partner with Global-e, a third-party service acting as your seller-on-record, so that you may shop online at louisekennedy.com and make purchases in your local currency and language. Through Global-e, we accept over 150 local and alternative payment methods, depending on your shipping address, including PayPal, Amazon Pay, Klarna and more.
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payments to us, we will not be liable for any delay or non-delivery. If a payment fails, we will notify you by email. Please note that we are unable to hold items for failed orders and would need to replace the order with you on re-payment.
If you would like some help with your order, please speak to an advisor
Secure payments provided by Stripe